In today’s dynamic and digital era, almost all aspects of business, including customer care, are conducted online. But consider this…72% of internet users are not native English speakers and only 20% of non-English speakers are comfortable with English-only support.
We all know that consumers have more choices than ever, which is why providing the best customer experience possible – especially when it’s something as critical as support – is what will set you apart from competitors. This creates loyal customers and helps ensure repeat business.
Read the infographic “How Language Impacts the Customer Experience and Your Bottom Line”, to learn more about our language translation tool and what’s at stake and how you can grab your share of the $45 trillion opportunity.